Free shipping in Belgium from €49.98 - Free shipping in NL from €74.99
FAQ

FAQ

Frequently asked questions

Which leave-in moisturiser should I choose?

Type 3 hair is curly hair, while type 4 hair is coily or kinky hair.
Within these hair types there is also a distinction in texture: A, B and C.These letters indicate how loose or tight the curl pattern is.

  • Type 3 (A–C): curly hair with defined curls
  • Type 4 (A–C): coily or kinky hair with tighter curls or coils

To make it easier, we created two formulas:

Type 2–3 Leave-in Moisturiser → for wavy and curly hair

Type 4 Leave-in Moisturiser → for coily and kinky hair

What is my hairtype?

Our hair can be categorized in four different hair types. Hair type 1 is sleek, straight hair. Hair type 2 is wavy hair. Hair type 3 is curly hair, while hair type 4 is coily hair. These categories can be further divided into subcategories, named A, B and C based on subtle differences in hair texture. Below you can find images, to help you identify your hair type.

You can also watch this video to help you identify your hair type.

Can my child use Gold Butter?

We recommend the use of Gold Butter products from the age of three and older.

To which countries do you ship?

We ship across Europe. If your country is not in this list, please contact us through support@goldbutter.be and we can look for alternatives. 

Can I use the 3-in-1 leave-in moisturiser for hair type 4/ hair type 2 and 3 if I have hair type 2 and 3/ hair type 4?

Yes, we have formulated the two products to tailor to specific needs of each hair type. Hair type 2 and 3 is a lighter product that will moisturise, detangle and define your curls without weighing them down.

On the other hand, the 3-in-1 leave-in moisturiser for hair type 4 will also define and detangle your hair but its thicker formulation will provide slightly longer-lasting hydration, catering to the needs of type 4 hair. 

However, this does not mean that it solely fits for these hair types. You can interchange both, depending on your desired outcome. 

What are the shipping costs and what is the delivery time?

Order before 3:00 PM and your order will be shipped the same day. Delivery usually takes1–2 business days within Belgium and the Netherlands.
For other European countries, delivery may take 3–5 business days. Please note: we do not ship on weekends.

Belgium

  • Free shipping from €49.98
  • Shipping costs from €4.95

The Netherlands

  • Free shipping from €74.99
  • Shipping costs from €7.95

Germany

  • Free shipping from €74.99
  • Shipping costs from €7.95

Other countries in Europe

  • Shipping costs from €9,99

The exact shipping cost will be calculated automatically at checkout.

Once your order has been shipped, you will receive a tracking link to follow your package.

Where can I buy Gold Butter physically?

You can buy Gold Butter in different locations in Belgium and the Netherlands. You can find the locations here.